Your Privacy Matters to 1jj0 —
Transparent by Design

1. About This Privacy Policy

1.1 This Privacy Policy describes how 1jj0 collects, uses, stores, shares, and protects personal data provided by users of the 1jj0 website and associated services, including the PKR wallet, casino games, sports betting, and live dealer products ("the Platform").

1.2 This policy is incorporated by reference into the 1jj0 Terms & Conditions and forms part of the binding agreement between you and 1jj0. By accepting the Terms & Conditions, you also accept this Privacy Policy.

1.3 We may update this policy from time to time. The effective date of the current version is displayed at the top of this document. Continued use of the Platform following a policy update constitutes your acceptance of the revised terms. Where changes are material, we will notify registered players by email or via an in-platform notification.

1.4 If you have any questions about this policy or how your data is handled, please contact our Data Support team using the details provided in Section 14.

2. Personal Data We Collect

2.1 1jj0 collects the following categories of personal data:

Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC number, selfie/photo ID	Age verification (21+), KYC compliance, fraud prevention
Contact Data	Email address, mobile number	Account communication, OTP delivery, support
Financial Data	JazzCash / EasyPaisa number, bank account details, USDT wallet address, transaction history	Deposit and withdrawal processing, AML monitoring
Account Data	Username, password hash, account preferences, responsible gaming limits	Account management, platform personalisation
Technical Data	IP address, device type, browser, operating system, session tokens	Security, fraud detection, platform optimisation
Usage Data	Games played, bets placed, session duration, pages visited	Responsible gaming monitoring, product improvement
Communication Data	Live chat logs, support email correspondence	Complaint handling, quality assurance, dispute resolution

2.2 Sensitive Data: We do not knowingly collect special categories of sensitive personal data (such as health data, religious beliefs, or political views) except where it is voluntarily disclosed by a player in the context of a responsible gaming interaction — for example, when a player discloses a gambling-related health concern to our support team. Such information is handled with the highest level of care and is accessible only to trained responsible gaming staff.

3. How We Collect Your Data

3.1 Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.

3.2 Automatically: When you use the Platform, we automatically collect technical and usage data via server logs, session tracking, and first-party analytics tools. This includes your IP address, device fingerprint, and in-session behaviour.

3.3 From third parties: We may receive data from identity verification (KYC) partners, payment processors such as JazzCash and EasyPaisa, and fraud detection service providers. All third-party data providers are contractually obligated to ensure the data they share with us has been collected lawfully.

3.4 Cookies and similar technologies: Please refer to Section 7 for a full description of our cookie practices.

4. How We Use Your Personal Data

4.1 1jj0 uses your personal data for the following purposes:

• Account registration and management: Creating, maintaining, and securing your 1jj0 account and PKR wallet.
• Identity and age verification: Confirming that you are 21 years of age or older and that your identity matches your registration details, in compliance with our regulatory obligations.
• Payment processing: Facilitating deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT (TRC20).
• Fraud and AML compliance: Monitoring transactions and account behaviour to detect, investigate, and prevent fraudulent activity, money laundering, and other unlawful conduct.
• Customer support: Responding to queries, resolving disputes, and managing formal complaints.
• Responsible gaming: Monitoring usage patterns to identify potential problem gambling behaviour, applying deposit and loss limits, and responding to self-exclusion requests.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates, where you have given consent or where we have a legitimate interest in doing so (with an easy opt-out always available).
• Platform improvement: Analysing aggregate usage data to improve game performance, interface design, and overall player experience.
• Legal and regulatory compliance: Meeting obligations under applicable gaming, financial, and data protection laws, and responding to lawful requests from regulatory authorities.

5. Legal Basis for Processing

5.1 1jj0 processes your personal data on the following legal bases:

• Contract performance: Processing is necessary to fulfil the agreement between you and 1jj0, including operating your account, processing payments, and delivering gaming services.
• Legal obligation: Processing is required for 1jj0 to comply with applicable law, including KYC and AML regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing is necessary for 1jj0's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on consent as a legal basis (for example, for marketing communications or non-essential cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Who We Share Your Data With

6.1 1jj0 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT network processors receive the financial data necessary to process your transactions. They are bound by their own regulatory frameworks and data protection commitments.
• KYC and identity verification providers: Third-party providers assist in verifying your identity and age as required by our operating licence conditions. These providers process identity documents under strict confidentiality obligations.
• Fraud detection and AML partners: We use specialist third-party services to help detect fraudulent activity and ensure compliance with anti-money laundering obligations.
• IT infrastructure and cloud providers: Our platform is hosted on secure third-party infrastructure. These providers operate as data processors under contractual agreements that require them to protect your data in accordance with applicable standards.
• Regulatory authorities: We may be required by law or by the terms of our operating licence to disclose specific player data to relevant regulatory, tax, or law enforcement authorities. We will always act in accordance with applicable law in doing so.
• Dispute resolution bodies: In the event of a formal dispute, relevant account and transaction data may be shared with the applicable dispute resolution body under our gaming licence jurisdiction.

7. Cookies & Tracking Technologies

7.1 The 1jj0 platform uses cookies and similar technologies to deliver a functional, secure, and personalised experience. A cookie is a small text file placed on your device when you visit the platform.

7.2 We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming limits. Disabling these cookies may affect your user experience.
• Analytics cookies: Help us understand how players interact with the platform so we can improve it. We use first-party analytics only. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account hijacking. These are strictly necessary for platform security.

7.3 You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your 1jj0 account.

8. Data Retention

8.1 We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable law and our regulatory obligations. The following retention periods apply as a general guide:

Data Category	Retention Period	Reason
Account and identity data	Duration of account + 5 years post-closure	Regulatory and AML compliance
Financial transaction records	7 years from transaction date	Financial regulatory requirements
KYC documentation	5 years post-account closure	Identity verification regulatory requirements
Customer support communications	3 years from last interaction	Dispute resolution, quality assurance
Usage and gameplay data	2 years from collection	Responsible gaming monitoring, product improvement
Technical / server log data	90 days	Security investigation and fraud detection

8.2 Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and product development purposes.

9. Your Data Rights

9.1 As a data subject, you have the following rights in respect of your personal data held by 1jj0. To exercise any of these rights, please contact our Data Support team as described in Section 14. We will respond to all valid requests within 30 calendar days.

9.2 Please note that some rights are subject to limitations. For example, we cannot erase data that we are required by law to retain for AML or regulatory compliance purposes. Where a right cannot be exercised in full, we will explain the reason in our response.

9.3 We will not charge a fee for processing a data rights request unless the request is manifestly unfounded or repetitive, in which case a reasonable administrative fee may apply. We will notify you of any applicable fee before proceeding.

10. Data Security

10.1 1jj0 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and the 1jj0 platform;
• AES-256 encryption for sensitive data stored at rest, including financial records and identity documents;
• Multi-factor authentication (MFA) options for player accounts;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Intrusion detection systems and real-time security monitoring;
• Regular penetration testing and vulnerability assessments conducted by independent security professionals;
• Secure data centre facilities with physical access controls.

10.2 Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 1jj0 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

11. Children & Minors

11.1 The 1jj0 platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. The minimum age requirement is enforced through mandatory KYC verification at the point of first withdrawal and through risk-based age verification checks at registration.

11.2 If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, delete or securely isolate the associated data, and report the matter to the appropriate authorities where required.

11.3 If you believe that a minor in your household has accessed or registered on the 1jj0 platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

12.1 1jj0 is operated under an international gaming licence. Some of your personal data may be transferred to, stored in, or processed in countries outside Pakistan as part of the operation of the Platform — for example, by our cloud infrastructure providers, KYC partners, or fraud detection services.

12.2 Where personal data is transferred internationally, 1jj0 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards include contractual data processing agreements, standard contractual clauses, and transfers only to organisations that maintain equivalent data protection standards.

12.3 By using the 1jj0 platform, you consent to the international transfer of your data as described in this section, subject to the safeguards described above.

13. Updates to This Privacy Policy

13.1 1jj0 reserves the right to update this Privacy Policy at any time. When we make changes, we will update the effective date displayed at the top of this document. Where changes are significant, we will provide advance notice via email to your registered address or via a prominent in-platform notification.

13.2 We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. The most current version of this policy is always available at 1jj0.bet/privacy-policy.

13.3 Your continued use of the 1jj0 platform after the effective date of a revised policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.

14. Contact & Data Complaints

14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to submit a data-related complaint, please contact our Data Support team:

14.2 When submitting a data rights request, please include your registered email address, your 1jj0 username, a clear description of your request, and any relevant reference numbers. This will allow us to locate your data and respond efficiently.

14.3 If you are not satisfied with how 1jj0 has handled a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or to the dispute resolution body under our gaming licence jurisdiction. Contact details for the applicable authority will be provided upon request from our support team.

14.4 This Privacy Policy was last updated in January 2026. Prior versions are available on written request to our Data Support team.